Tuesday, November 13, 2012
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Oct 302012
In the next few days, Americans will exercise one of the sacred rights that makes the United States a great democracy—they’ll head to the polls to vote for president in the general election. Two days after the close of the U.S. election, China’s highest ruling body, the Standing Committee of the Politburo will also be formed. The contrast between the two processes is as dramatic as any drama can depict in terms of the level of participation and transparency.Comment (1) -
Oct 082012
I recently had the honor of introducing our founder and CEO, Frederick W. Smith, at the FedEx HealthCare Solutions Summit in New York City. In that introduction, I talked about the innovative spirit that has powered FedEx from its inception, and how the passionate curiosity of this business icon permeates the entire culture of the company. In the beginning he asked that age-old question “What if…?”, and the world is a better place as a result. -
Sep 282012
The Bund is a one-mile pedestrian walkway that runs along the western bank of the Huangpu River in Shanghai, China, offering one of the most spectacular views of the Shanghai skyline. Reflecting off the water, the lights that line the buildings along The Bund are a sight to behold for tourists and natives alike, their flashing cameras only adding to the light show. -
Sep 252012
Have you ever stopped to think about how the bed you slept on last night, or the chair you’re sitting in right now or that picture frame that holds so many memories made it to your house? Most of those items were likely not built in your hometown; but rather were shipped to you from all over the country or even the world. -
Sep 192012
FedEx provides the efficient access that businesses of all sizes need to succeed, build prosperous communities and raise living standards worldwide. Just ask a British mother who redesigned a simple handbag. In just three years this FedEx customer turned her product into a $3.3 million global business called Cambridge Satchel Company. Or talk to the founder of OtterBox, a company that makes protective cases for mobile devices. -
Sep 142012
I just returned from the 2012 Asia-Pacific Economic Cooperation CEO Summit in Vladivostok, Russia, where leaders made steady advances to boost global free trade. A former Soviet era outpost, Vladivostok was once off-limits to foreigners as well as Soviet citizens. Russia made an impressive showing for the visiting APEC business and government leaders, spending billions of dollars on stunning new bridges and an entirely new university campus, where the APEC meetings were held. -
Aug 302012
First, you start with one part Communications with an equal part of Marketing. Next you follow that by adding a heaping of Information Technology (IT), a dash of Human Resources and Customer Service. Then you top it off with some Finance and Operations. You mix all the ingredients together and voilà you have a social business blend. Of course, ingredients and the amounts can vary depending upon the company. -
Aug 292012
Our customers’ expectations and needs evolve constantly, and so must we. The Roman statesman Marcus Aurelius summed it up best: “Nothing happens without change.” That’s why our operating companies relentlessly adjust their networks to meet traffic flows and levels. Each network is discrete so it can optimize its business without compromise. Hence our competitive advantage of speed and flexibility: FedEx Express, FedEx Ground and FedEx Freight are superior networks with industry-leading service levels. Superior networks translate into superior solutions for customers. That’s real value. -
Aug 242012
Parents are packing their students’ belongings and preparing to send them off to college. It is a time of mixed emotions. The excitement of stocking their new dorm room with linens, towels, lamps, hangers, and even a mini-fridge is likely in contrast with knowing that a season in your family’s life is ending. It is certainly a time for reflection and thought. Some of this “thought” should be towards packing up what is now a standard issue item for college students: a notebook (laptop) computer. -
Aug 222012
The long-term future for global trade remains solid, and we are committed to providing solutions for businesses — large and small — to effectively compete in this important market.
